Unix Support Associate

Date: 15-Nov-2022

Location: London, GB

Company: Mizuho

We are currently recruiting for a Unix support Analyst


Profile Summary
The Unix Team provide technical support for the Unix and Linux environments. In addition they support the European Midas+ environment infrastructure (IBM iSeries), the EMEA Internet access facility and the Oracle Virtualisation environment (OVM). Support provision covers both day to day activities and support requirements in the longer term including refresh, upgrade and replacement projects.

Duties and Responsibilities
•    Day to Day  and longer term support of the Unix/Linux and i5/OS environments, OVM environments
•    Lead the Migration from OVM to VMware over 2022 and 2023.
•    Ensuring incidents logged in the Problem Management System are resolved and managed according to defined SLA targets and Problem Management Procedures in operation
•    Design, procure and commission to operational status new and upgraded platforms
•    Provide consultancy, support and expertise to other teams and the wider bank as required for matters related to areas of responsibility and knowledge
•    Ensure supported environments meet all Banks security and compliance standards
•    Ensure provisions for resilience and recovery are in place and effective  according to DR plan
•    Ability to work shifts within a 7am to 6pm Mon to Fri working day. Availability to cover out of normal hours, weekends and public holiday requirements for system maintenance and support duties.

Key performance indicators: 
•    Performance to SLA targets
•    Performance against appraisal objectives
•    Availability of production databases and DR

Key Risk Indicators : 
•    Service Level Agreements
•    Incident Reports
•    Management within IT and planning departments
•    Other members of the Mizuho IT team
•    Various business users within the bank
•    3rd Party suppliers
•    Head Office Support Teams
•    Team direct reports


Qualifications, Skills and Experience

•    Ability to demonstrate Advanced experience of Red Hat Linux (Essential)
•    Ability to demonstrate good OVM (oracle Virtual Manager) experience (Essential)
•    Ability to demonstrate good VMware experience (Desirable)
•    Ability to demonstrate IBM iSeries Administration (Desirable)
•    Ability to demonstrate SAN, SAN Fabric and Storage advanced skills (Desirable)
•    Working knowledge or Solaris, Sybase and Network technology (Desirable)
•    Working within agreed SLA’s and incident management (Essential)
•    Proven communication skills (both verbal and written) (Essential)
•    Experience with team work & solo project work (Essential)
•    Decision Making
•    Planning & Organisation
•    Flexibility
•    Drive
•    Communication
•    Problem Resolution

We champion a flexible work environment, as we understand the need for people to meet other commitments or simply strike a good work-life balance.  As such, we are happy to talk flexible working for this role such as reduced working hours.  The role will also include homeworking.

At Mizuho we are committed to supporting equality and diversity, and seek to create a workplace that is fully inclusive.  We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities.  

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mhcb.co.uk and we will be happy to help. 




Mizuho Bank provides financial and strategic solutions for the increasingly diverse and sophisticated needs of international clients, focusing its efforts on serving major corporations, financial institutions, individuals and public sector entities. A relationship management approach to serving clients enables Mizuho Bank, together with group companies including Mizuho Trust & Banking and Mizuho Securities, to develop customised solutions in areas such as corporate, structured and project finance, transaction banking and risk management. 

With 81 offices outside Japan, Mizuho Bank offers both local experience and the ability to progress careers across its global business network. Mizuho Bank is a subsidiary of the Japan-based Mizuho Financial Group, Inc, one of the largest financial services companies in the world, with total assets of approximately US $1.8 trillion (as of March, 2016). Mizuho London Branch has over 850 employees, Mizuho Bank employs over 27,000 employees and is part of the Mizuho Financial 
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